TERMS OF SERVICE

Last updated: September 20, 2017

Medical emergency

Do NOT use the Service for medical emergencies or If YOU ARE CONSIDERING SUCIDE in a crisis or life threatening situation. If you have a medical emergency, call a physician or qualified healthcare provider, go to the hospital CALL 911 immediately or 1-800-273-8255.

General

Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the www.Therapyline.co website and the Therapyline mobile application (together, or individually, the "Service") operated by TherapyLine Technologies ("us", "we", or "our") is an online platform (“Service”) which provides advice, consulting, and counseling services.

Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who wish to access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you do not have permission to access the Service.

You confirm you are located or resident of the state you have selected as your current residency when your account is setup.

Online Counselors and Therapists

TherapyLine TechnologiesInc. provides a service which allows you to connect with a therapist, licensed practitioner, counselor, coach, advisor collectively known as “therapy services” to obtain therapy, counseling, advice, and information.

TherapyLine Technologies provides a service platform and does not employ the therapist and does not take responsibility for the quality of service the therapist provides. TherapyLine makes no representation or warranty you will find the therapist service is useful, correct, satisfactory or suitable for your needs.You agree confirm and acknowledge to verify the skills, degrees, qualifications, licenses, certification, credentials, and background of therapists.

Service and Payments

We reserve the right to refuse or cancel your service at any time for reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your service or other reasons.

We reserve the right to refuse or cancel your service if fraud or an unauthorized or illegal transaction is suspected.

You agree to If you wish to use the service made available you may be asked to supply certain information relevant to your service including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.

You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.

The service may employ the use of third party services for the purpose of facilitating payment. By submitting your information, you grant us the right to provide the information to these third parties subject to our Privacy Policy.

A) 24 HOURS ACCESS TO TELEPHONE COUNSELING OR COUNSELING AND FINANCIAL SUPPORT AT A DISCOUNTED RATE OR NUTRITIONIST NOT AVAILABLE OUTSIDE OF THE THERAPYLINE EAP PROGRAM.
B) FOUR ON DEMAND COUNSELING SESSIONS OR TWO PRESCHEDULED SESSIONS PER EMPLOYEE AND OR
IMMEDIATE FAMILY MEMBERS FOR EMPLOYEES WHO'S EMPLOYER IS ENROLLED IN OUR PREMIUM OR
PREMIUM PLUS EAP PROGRAM; AFTER WHICH EMPLOYEES WILL BE RESPONSIBLE TO PAY THE DISCOUNTED PER MINUTE RATE.
C) EMPLOYEES WHO'S EMPLOYERS ARE NOT ENROLLED IN PREMIUM PROGRAM WILL PAY DISCOUNTED PER MINUTE RATE.
D) EMPLOYEES WILL BE CHARGED TO CREDIT CARD ON FILE ON THE FREE EAP PROGRAM OR ON THE
PAID PROGRAM WHEN GOING OVER THE LIMIT MENTIONED IN B) AND IF THE EMPLOYER ALLOWS CAN SUBMIT CLAIM

DISCOUNT OFFERS

We have arranged with various third-party vendors to make service discounts available to our employers only. Access to these discounts is not part of your health plan, and the products and services offered by these discount vendors are not covered by your health plan. We are not responsible for the products, services or information provided by any discount vendor. Discount offers and vendors are subject to change without notice.

PASSWORDS AND ACCOUNT

If you are a member your username and password (your “Login Information”) will allow you to access certain information about you and your plan. Your Login Information is our exclusive property and may be used solely for your individual use to access this Application. You are solely responsible for controlling your Login Information and for authorizing, monitoring and controlling access to your account. You are prohibited from distributing, providing or otherwise making available your Login Information to any third party, and are responsible for all activities that occur under your Login Information. You agree to notify us immediately of any unauthorized use of your Login Information or of any need to deactivate the Login Information associated with your account.

Hyperlinks

Our Service may contain links to third party web sites or services that are not owned or controlled by TherapyLine Technologies.

TherapyLine TechnologiesInc has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third party web sites or services. We do not warrant the offerings of any of these entities/individuals or their websites.

You acknowledge and agree that TherapyLine Technologies shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such third party web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third party web sites or services that you visit.

Termination

We may terminate or suspend your access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Indemnification

You agree to defend, indemnify and hold harmless TherapyLine TechnologiesInc. and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a) your use and access of the Service, or b) a breach of these Terms.

Limitation of Liability

In no event shall TherapyLine Technologies, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

TherapyLine Technologies Inc its subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.

Exclusions

Some jurisdictions do not allow the exclusion of certain warranties or the exclusion or limitation of liability for consequential or incidental damages, so the limitations above may not apply to you.

Governing Law

These Terms shall be governed and construed in accordance with the laws of Michigan, United States, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have had between us regarding the Service.

Notification of Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.

Contact Us

If you have any questions about these Terms, please contact us.

Scroll to top